Engage Your Customers
Build trust and create transparency with the Enerflo Customer Portal. Keep your customers engaged and informed throughout the sales and fulfillment process.
Help customers close themselves by making a great first impression. Share a unique link to your company-branded customer portal to start building trust immediately. Customize the portal to show your customers how your company is different (and better!) by embedding information, videos and other custom content & including other installs you’ve completed successfully. Automatically send appointment reminders and notifications after your first visit.
Presentation is everything. Say goodbye to snooze-fest PDF proposals and engage your customers with Optimus, the proposal tool that’s raising the bar on the industry standard. Unlike the typical static PDF, Optimus serves each proposal in a stunning, interactive way that’s sure to impress. Integrate your favorite design tool. Personalize each proposal with annotations and notes for your customer. When it’s ready to share, automatically send it to their customer portal for easy reference. Share new messages with them to keep them engaged and moving forward. And if you have to, yes, you can export the proposal to PDF (if you gotta be old skool).
After the Close
Once the deal is closed, the customer portal automagically transforms into a pizza solar tracker, to give your customer a view of the project and what’s next. Personalize their experience with a branded welcome video that lets them know what to expect. Give them quick access to their signed documents or bill. They’ll love the visibility into project progression.
During the Install
Keep your customer in the loop as milestones are reached. Have delays? Easily communicate those to your customers using our deal feed. Swap out their POC for a project manager. Allow your customer to reach out to their POCs via phone, email or chat. Automatically send notifications and updates as things progress to ease their concerns and keep them informed. All communications can be handled from within the customer portal.
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